Refund policy

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You'll also need the receipt or proof of purchase.

To start a return, contact us at hello@ete-studio.com. If your return is accepted, we'll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

Please send all accepted returns to: ÉTÉ STUDIO 3050 SW 37th Ave Miami, Florida 33133

Damages and issues Please inspect your order upon reception and contact us immediately if the item is defective, damaged, or if you receive the wrong item so we can make it right.

Exceptions We do not accept returns on sale items or gift cards.

Exchanges To exchange an item, return it and once accepted, place a new order for the item you want.

European Union If your order is shipped into the EU, you have 14 days to cancel or return for any reason. Item must be unworn, unused, with tags and original packaging.

Refunds Once received and inspected, we'll notify you if your refund is approved. If approved, you'll be refunded to your original payment method within 10 business days. If more than 15 business days have passed since approval, contact us at hello@ete-studio.com.